Dale Carlson-Bebout, Step Up Savannah's Director of the supporting work project, is a guest blogger on the new website "Applying Behavioral Sciences in the Real World". Her blog addresses a recent trial at Chatham County's Department of Family & Children Services, where staff used an encouraging phrase to conclude interviews with applicants for benefits application. Follow the link to learn about the results, and more about applied Behavioral Economics. Go to: http://blogs.cfed.org/behavioral_sciences/2010/01/can-a-few-kind-words-increase.html